Shipping policy

💳 **Important CBD Payment Info:**  
After clicking “Complete Order,” you'll be redirected to our secure payment provider (Bankful). This step is required for CBD checkout. Thanks for your patience — and for supporting Stella’s SASS! 🐾🌿

📦 Shipping Policy

At Stella’s SASS, we believe getting your senior pup’s favorite products should be as stress-free as they are after a calming chew. That’s why we offer fast, reliable, and always FREE shipping on all U.S. orders—no codes, no minimums, just pure sass.

Shipping Locations:

• We ship to all 50 U.S. states from our trusted suppliers’ U.S. warehouses. International shipping is not available at this time due to CBD regulations.
• Note: Some states (e.g., Idaho, South Dakota) have stricter CBD laws. We verify compliance and may restrict shipments to ensure adherence to local regulations.

🚚 Processing Time

Orders are processed and shipped within 1–3 business days. You’ll receive a confirmation email with tracking information as soon as your order is on its way.

🐾 Estimated Delivery Time

• Standard Shipping: 3–7 business days

• Carrier: USPS, UPS, or other trusted partners

Note: Delivery times may vary slightly depending on your location and carrier delays beyond our control (weather, holidays, etc.).

📫 Shipping Costs

Shipping is free on all orders—because good pups (and their humans) shouldn’t have to pay extra for wellness.

Lost or Damaged Shipments:

• If your order is lost or arrives damaged, contact us at [support@stellassass.com] within 7 days with your order number and photos. We’ll work with our supplier to send a replacement or issue a refund.